The Cornwall Community Hospital in a social media post mid-week release said there have been no positive cases of COVID-19 at the facility as of the end of the day on Tuesday.
In a We Are Prepared COVID-19 Update, the CCH said it’s committed to “exceptional patient care for the community no matter the circumstances,” and that it is testing those who meet criteria set out by public health.
The update, which the hospital said it provided in an effort to keep everyone informed, noted its temporary COVID-19 critical care unit is ready, and that CCH is running simulation exercises and is continuing to train staff on equipment “to ensure we are prepared.”
Earlier this week, the Standard-Freeholder received a complaint from Allison Billings, who said she was angry at the treatment she got from a doctor at CCH late last week when she went to the hospital with a fever and experiencing chills, a migraine headache, body aches and coughing. Billings expressed displeasure with much of the process and hospital protocol, while dealing with registration, triage, an isolation unit and her interaction with a physician, which included being asked if she had been out of the country in the past two weeks, and being told that it is likely a case of the flu.
Billings said she was told by the doctor there was no need to be tested for COVID-19, as she had not been out of the country. She said she was administered a chest x-ray, treated for the migraine and hooked up to IV, and later was given several prescriptions and sent home to self-isolate for two weeks.
Because of some pre-existing conditions – Billings said she has Fybromyalgia “and an immune system of a 90-year-old,” and has had pneumonia well over a dozen times during her life – she said she’s still concerned about her condition, still feeling ill several days later.
Jeanette Despatie, the CCH president and chief executive officer, in response to Billings’ complaint, said “it’s important for our community/patients to know that testing criteria for COVID-19 is provided to the hospital by public health. These criteria change frequently and are not necessarily consistent across the province.
“Local public health authorities make these decisions based on many factors, including local prevalence and the best information available.”
Despatie had praise for the team of health-care workers at the facility during what are unprecedented times.
“We are following directives that need to balance scarce (critical) resources and risk,” she said. “We appreciate the understanding and support of our community as our health care workers manage through these extreme times.”
For more information about the situation, visit cornwallhospital.ca/COVID-19.